REFUND, RETURN & CANCELLATION POLICY
Effective: May, 2026
Supplement Products — Returns & Refunds
If there is a product complaint after opening or use, please contact us with a photo and explanation of the issue. Due to the temperamental nature of supplements in various heating and storage conditions, we do not accept returns regardless if the product is still sealed.
Damaged or Incorrect Orders
If you receive a damaged or incorrect product, please contact us with a photo and explanation of the issue. We will arrange a replacement or full refund at no additional cost to you.
Personal Training & Coaching Services — Cancellation Policy
We understand that schedules change. To cancel or reschedule a session, please provide at least 24 hours notice prior to your scheduled appointment.
Cancellations with less than 24 hours notice or a no-show without notice will have the full session fee charged in full.
Contact
If you have any questions about this Privacy Policy, please contact us:
Falcon Nutrifit
Ottawa, ON
+1 613 986 7562
